Mental Health on Your Terms: The Growing Role of Digital Care

May 15, 2025

Mental health support, designed for the way you live—personalized care, 24/7 access, all from the comfort of home.

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Mental health support, designed for the way you live—personalized care, 24/7 access, all from the comfort of home.

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Imagine mental health support designed for the way you live. The ability to connect with qualified providers, receive customized care, and access help anytime, anywhere – all from the comfort and privacy of your own space. Digital care makes that dream a reality.

May is Mental Health Awareness Month, prompting a crucial question: What truly defines mental health? We often equate it with the absence of conditions like depression or anxiety, but genuine well-being encompasses the presence of things like purpose, connection, and joy. Experts frame it as realizing emotional and mental potential in work, love, and play. This fuller picture of mental health, now made more accessible through digital care, allows for daily pursuit of well-being that goes far beyond just crisis intervention.

We believe accessing life-changing mental health care shouldn't be a struggle, yet systemic pressures create significant barriers like wait times, costs, stigma, and rigid schedules. Digital healthcare, exemplified by platforms like Hims & Hers, has become essential in overcoming these hurdles by offering discreet, flexible, and convenient access to support from the comfort of home—meeting people where they are, not just in times of need, but for anyone seeking to improve their daily well-being.

We believe in empowering proactive mental wellness, helping individuals seek support before crisis hits and mitigating the far-reaching damage of untreated illness. This early engagement doesn't just offer convenience—it can improve outcomes. In contrast to the roughly 30% first-attempt success rate for symptom resolution in traditional clinics, our internal data shows that the Hims & Hers platform can enable a meaningful impact that isn’t just about symptom relief: in fact, in a recent internal survey of our mental health customers, 85% reported feeling calmer, 84% felt happier, and 82% said they had more control over their day-to-day lives. And while nearly three in four saw improvements in their relationships, 76% shared that they finally felt like themselves again. These aren’t just mental health milestones—they’re deeply human ones. And they underscore the real power of personalized, accessible mental health care.

This Mental Health Awareness Month, let's move beyond simply checking in. Let's ask ourselves: are we actively cultivating lives rich with purposeful work, openhearted love, and confident joy? If something feels amiss, remember that support is closer than ever—often just a click away—empowering us to build that fulfilling reality.

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Kabir Awatramani

press@forhims.com