We launched Hims & Hers in 2017 with the simple belief that high-quality healthcare should focus on you. For too long, the system has been built around everyone but the patient — insurers, middlemen, and institutions that profit from complexity. We're changing that. Today, we’ve grown into the world’s leading consumer health platform, reshaping how care is delivered and helping millions of people take charge of their health.
From day one, we built our platform with a focus on transparency, informed decision-making, and a deep respect for the privacy of the people we serve. As we've grown, we've continued to strengthen our processes and systems, taking action when we identify opportunities for improvement. Our commitment has remained the same – delivering a service and products that reflect the trust, security, and quality that you expect from Hims & Hers.
We believe you deserve to understand how your information is collected and used. That’s why our Privacy Policy lays out our data practices and the safeguards we’ve built into our platform. Beyond those disclosures, our internal practices are designed to protect your information. For example, we separate and exclude information that patients share with their healthcare providers from marketing activity, configure technologies to prevent the transmission of protected health information, and use measures such as abstraction and hashing to reduce identifiable information, among other protective actions.
We also believe you should have meaningful choices about your personal data. That’s why we provide tools that allow you to manage your personal information and communication preferences, and make decisions about how your data is used.
Hims & Hers is built on trust – from the care you access to your experience on our platform. Protecting your privacy and earning that trust is work we take seriously every single day. And we're committed to continuing to raise the bar, not only for ourselves, but for what people should be able to expect from healthcare.
